Product Support

Give Us a Call

For immediate assistance, please reach out to our Consumer Care team by phone at 1-800-654-8483 during our operating hours of 7am-6pm CST Monday through Friday.

Let's Chat

Live chat with us here. Our team members are ready to help answer your questions about programming or wiring products, warranties, claims and replacements.

Find Your Answer

Discover the information you're looking for by checking out our FAQs or watching demonstration videos. For order-specific inquiries, check out these helpful FAQs.


Still need assistance? Contact us by email.

*Due to a higher volume of inquiries during the holiday season, email response times may be longer than usual.

For quicker assistance, we encourage you to contact us directly at 1-800-654-8483 during business hours. We can often resolve your questions or concerns in real-time!

Alternatively, you may find helpful information by browsing our FAQs - available 24/7.

Thank you for your understanding and patience.