Jasco Warranty Information


Jasco’s Authorized Internet Reseller and Warranty Statement

To submit a warranty claim, please call Jasco Consumer Care toll free at 800.654.8483, and we will guide you through the warranty service process.

Jasco Products Company LLC (“Jasco”) is committed to providing our customers with best in class, reliable and safe products through our authorized resellers (“Authorized Resellers”). Please note that because we are unable to control the quality of our products sold by unauthorized sellers, our product warranties do not apply to products purchased from unauthorized sellers, unless prohibited by law. Customers who submit warranty requests must be able to show, with a receipt or other proof of purchase, that they purchased their product from one of our Authorized Resellers. If you purchase a Jasco product from an unauthorized seller or if the original factory serial number has been removed, defaced or altered, the product warranty will not be applicable to the product.

It is unfortunate that there are websites and other sellers who seek to appear as Authorized Resellers of Jasco’s when they are not. Products sold on these websites or from other unauthorized sellers do not carry a warranty from Jasco. When you purchase products from an unauthorized website or seller you are taking a risk, because these products may be counterfeit, used, defective, of otherwise poor quality, or may not be designed for use in your country. Please protect yourself and family by ensuring that you only purchase Jasco products from an Authorized Reseller.

To check whether a party selling Jasco products online is a Jasco Authorized Reseller, please e-mail your inquiry to reselleradministrator@byjasco.com.

Below are electronic versions of our warranties for specified products:

Warranty Type


90 Day

1 Year

2 Year

3 Year

5 Year

15 Year

Limited Lifetime

Under Cabinet Fixture Warranty: 1 Year Limited

Under Cabinet Fixture Warranty: 3 Year Limited

*Jasco brands: Enbrighten, myTouchSmart, Jasco, Cordinate, UltraPro, Power Gear, EcoSurvivor, Projectables, Lights by Night, Titan, Uber. © 2023 Jasco Products Company All brand names are trademarks or registered trademarks of their respective owners and under license to Jasco Products LLC, 10 E. Memorial Rd., Oklahoma City, OK 73114.